Privacy
Your data, in plain words.
We collect the minimum. If we don't need it to quote, do or deliver your job, or to meet a legal duty, we don't ask for it.
Who we are
The Cue Studio 85 is run by Tyrone Simms Productions. Questions or requests: thecuestudio85@gmail.com.
This website
- No cookies, no analytics, no tracking, no chat widget and no adverts. Nothing about your visit is recorded by us.
- Our fonts are kept on our own site, so nothing is sent to Google or any font service.
- Our host keeps basic security logs (such as IP addresses) for a short time to block attacks.
- The intake form on the "Start here" page does not send anything by itself. Your answers go only when you press "Email my answers" and send the email from your own mail app.
What we collect for a job
- Your first name, email, brand or show name, and your Instagram or website (optional).
- Companies: company name, role, who approves drafts and billing or PO details (optional).
- Your brand details (logo, colours, fonts, references) and the video files you send.
- That you accepted the terms and privacy notice (with the date), and whether you chose marketing emails.
We do not collect your phone number (unless you choose WhatsApp), home address, date of birth, ID or passport numbers, bank details, card numbers or passwords. We never ask for health, religion, politics or other sensitive data. If you email card details by mistake, we delete the email.
Footage with other people in it
Raw footage can contain other people, such as podcast guests. You confirm on the form that everyone on camera agreed to be filmed and posted. If anyone is under 18, you confirm a parent or guardian agreed. We never ask for children's names or details.
Why we use it
- To do the job you asked for (contract).
- To keep invoices and payment records (legal duty).
- To send tips and offers, only if you ticked that box (consent). You can unsubscribe at any time.
Who handles it for us
We use trusted companies for the risky parts, so we don't build them ourselves: PayPal (payments; card details stay with PayPal), Google (email, Drive folders, Sheets), Tally if we use it for forms, Cloudflare (hosting and security), Frame.io if we use it for draft review, and ManyChat for Instagram message flows. Several of these store data in the United States, so your data can leave your country.
How long we keep it
- Raw footage: 60 days after you approve the final.
- Finished videos: 12 months.
- Client details: 2 years after you stop being a client.
- Payment records (amount, date, transaction ID, payer email): 7 years, for tax.
Who can see your files
Your folder is shared with specific people only (you, and your named approver if you are a company), never "anyone with the link". A helper editor sees only the jobs assigned to them, until delivery. Only the owner can delete client data.
Your rights
You can ask for a copy of your data, a correction or deletion. Email us and we answer within 30 days. If you ask us to delete your data, we delete your folder, sheet row and form entry and confirm by email.
If something goes wrong
If a security problem could affect you, we tell you without delay, and we tell the regulator within 72 hours where the law requires it.
Changes
If this notice changes, the new version goes on this page.